How to Understand If Your Potential Contractor Has a Trustworthy Software Development Process

Often, software development projects drag on and last much longer than it is expected.

According to Wellingtone survey, “Only 37% of teams in the U.K. reported completing projects on time more often than not.”

These delays make clients waste money as they have to pour additional funds so that developers could finish projects.

In fact, there is one way to prevent delays and additional expenditures. You should hire only those developers that rely on a proven and solid software development process.

This may cause problems as it’s more likely that all you may know about some company’s processes is information provided on this company’s website.

In this article, we will tell you how to find out whether your potential contractor’s process is credible.

Why It Is Important To Hire Only Those Developers Whos Development Processes Work Like a Clock

That’s why:

  • You can reduce the chance that the development will drag on and you will have to spend the extra money

The process directly affects the final cost of the project.

For example, one of the reasons why software development can be delayed may be a change in business requirements.

So if the custom software development company has a proven development process, most deviations from the initial plan of development have already been taken into account.

This will allow developers to quickly make edits if necessary, not prolonging the time of work on the project.

  • You will increase the chance of getting a high quality and valuable product

If the developers are experienced and their process is solid, the chance that the product won’t be as good as you would like, dramatically decreases.

Thus, the solution created by experienced engineers will likely contain fewer minor bugs in the code.

Also, a solid process means that the team tests the product on time and corrects errors.

How to Find Out Whether Your Potential Contractor’s Process Is Trustworthy

To find out the maximum information about the contractor’s processes, we recommend using an algorithm consisting of four simple steps.

1. Look through the information on the contractor’s website

This step is necessary for obtaining general information about the work of the company.

Of course, the information on the website can be given in a too “positive” way, but you can still get some understanding of the company’s work.

First, look at what stages of the development the process consists of.

Typically, stages of the product development process look something like this. (Source:

Then check what development model the team uses, for example, Agile, Waterfall, etc.

After reading the information on the company’s website, you can already start to wonder if you want to deal with this contractor. It may depend on whether the model the company works suits your business needs.

2. Look through the contractor’s profile on Clutch

Now you should read reviews of past company clients on Clutch since this is one of the best customer review databases. Sometimes these reviews are quite detailed, and, based on them, you can learn a lot about the company’s processes.

That’s how Clutch reviews look like. (Source:

If you read all the reviews in your contractor’s profile, you can get a lot of useful information. For example, you can make sure that past clients of the company were satisfied with the services.

3. Contact past clients of the potential contractor

If you have contacts of past contractor’s clients, you can try to communicate with them. While connecting, you may have to be persistent, but it’s worth it.

So, ask if the client liked to cooperate with the contractor. Then ask if the development process was steady and ceaseless.

Also, you can ask how the contractor’s team may behave when business requirements change, and if the customer would cooperate with the contractor again.

Now you completed the preparatory stage. The only important thing left is to talk to the potential contractor.

4. Ask questions to the potential contractor

After you have conducted your mini-investigation, use the obtained information during a conversation with the contractor.

Ask your potential contractor all the basic questions, for example, “Describe your process” or “What if I would like to make edits into business requirements during the development?”

As the contractor answers your questions, check his answers with the information you received during your research.

After the conversation, you will be able to understand whether you should trust the contractor or the contractor tries to mislead, and you should not rely on the company’s development process.


Many companies spend extra money on the services of developers.

This often happens because the project development lasts longer than it was expected, thereby requiring an additional financial expenditure. Therefore, we recommend dealing only with experienced developers who know their business well.

One of the main indicators of the team’s experience is its software development process. The process helps you understand whether it is worth dealing with the potential contractor.

But how do you know if the team has a solid and proven development process? You can use our easy guide to learn a lot about the work process of the contractor company.

Make these four steps:

  1. Read the text on the contractor’s website
  2. Check the customer reviews on Clutch
  3. Ask past clients of the potential contractor about their cooperation
  4. Talk to the potential contractor

After that, you will have enough information to understand whether you should trust the contractor’s process or not.