Data Management System
Our team developed an application which is aimed to consolidate the group bookings for the tour operators. The mission was to achieve perfection in communication between the tourists and the B2B sector.
The Client needed a convenient system for managing data on group bookings from various tour operators, as well as centralized storage of related information.
This problem is not new in the travel industry, as no single resource allows to store and manage information about customers and partners in one application.
Ultimately, the application should include basic functionality that greatly simplifies the use of an electronic data management system in the tourism industry.
The functionality of the application includes three roles: tour operator, travel agency, and hotel. Our team studied the existing booking mechanism and implemented a multi-stage status model for a group application. A representative of each role has a separate display of the interface and special functionality:
Renting and booking hotel rooms in different markets while maintaining control over prices and availability
Search for new reliable partners (travel agencies, tour operators, and destination management companies) for cooperation
Promotion of emergency rooms (instead of sending out special emails) for groups in a dynamic way
As a result, we created a data transformation project that allows the Client to work with their customers transparently. A solution has led to the automation of the Client's business and helped to optimize the workflow of the documentation and increase the speed of the counterparty system.
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