Salesforce Consulting Services

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SENLA ranked 1st among Top Force.com Development Firms and Top Salesforce Consultants
globally. Our team consists of 20+ engineers skilled in Salesforce development, integration and customization, providing deep expertise that can help solve individual business problems and challenges that may leave other consulting companies out of their depth, including:

Salesforce integration with other business systems;
Implementation and customization of Salesforce CRM and Service Cloud;
Product Development Services: Heroku, Salesforce App Exchange;
Code review, security audit and technical architecture design.

Our Team Delivers the Following Salesforce Solutions

Sales Cloud

Service Cloud

App Cloud

Sales Cloud

SENLA provides Salesforce Sales Cloud implementation services:

Complex deployments for businesses with worldwide operations such as Multi-level Marketing and Global Retail;

Territory management capabilities tailored to how your sales territories are structured;

Optimization of sales processes through time-saving workflows and automation;

Closing gaps in existing processes to improve efficiency and productivity;

Creating Accounts/Companies, Contacts, Leads, Opportunities, Products, Pricebooks, Campaigns;

Customizing Page Layouts, Email, Record Types, Fields, Chatter, Assignment Rules, Validation Rules.

Service Cloud

SENLA provides Salesforce Service Cloud implementation services:

Automation of certain tasks and workflows to reduce time in case handling;

Data migration of Account, Contacts, Leads, and Opportunities;

Creation of mobile customer support solutions so agents can handle cases in real-time from anywhere, Chatter Setup, Salesforce1 Setup;

CTI integration customizing, Service Cloud console customizing and custom development;

Integration with 3rd party issue trackers, custom APEX email handlers, custom dashboards with Visualforce and JavaScript frameworks (D3.js, Three.js, Raphael.js, etc.);

Implement Customer and Partner community, including Lightning experience template.

Marketing Cloud

SENLA provides Salesforce Marketing Cloud technical support and custom development services:

Implementation of processes to get started with the Salesforce Marketing Cloud platform;

Empower using industry best practices;

Personalized email marketing and Content Development/HTML;

Data Management: Data Cleansing, Migration & Management, Customised Automation through Programming;

Salesforce Marketing Cloud Connector;

AMPscript support and development for email/web marketing automation.

Analytics Cloud

SENLA provides a full scope of services for solutions implementation based on Analytics Cloud:

Wave Analytics implementation, customization, consulting, and integration;

Strategy & planning for tailoring Analytics to fit your exact requirements;

Architecture & design for beautiful, intuitive dashboards for quick access and data analysis with no technical knowledge required;

Design & implementation of ETL processes for data source integration;

Creation of Analytics dataflow to transform datasets based on your business needs;

Registration of datasets to be made available for queries to easily find the data you need.

App Cloud

SENLA provides a full scope of services for solutions implementation based on App Cloud:

APEX, Visualforce, and Lightning custom development services;

Integration with 3rd party systems including products from SAP (ERP, CRM, BI, Business One), Oracle (Oracle ERP, Oracle CRM, Oracle Field Service Cloud), QuickBooks, Atlassian (JIRA, Confluence), Microsoft (Dynamics CRM, NAV, SharePoint), Google, Amazon, PayPal, Recurly, Ambassador.com, Intercom.IO. We use REST/SOAP API or recommend ETL/Process integration software solution;

UX design services, adaptive and responsive HTML design for mobile apps using Bootstrap, AngularJS, JQuery in conjunction with Visualforce and Lightning framework UI components;

Mature consulting and development processes and environment setup: continuous integration, test management, release management, issue tracking, change management, code quality control and so on. We have experience in setting up and using development environments with extensive usage of Git, JIRA, Confluence, Jenkins, Selenium, Illuminated Cloud, SASS, LESS.JS.

Commerce Cloud

SENLA provides a full scope of services for solutions implementation based on Commerce Cloud:

Building mobile commerce apps using scalable APIs;

Developing dynamic improved E-commerce online experiences;

Developing customer-specific SaaS applications, tool integrations and custom apps following the newest industry standards;

Developing high-performance e-commerce customer experiences considering the latest digital technologies and trends: global reach, mobile first, intuitive UX\UI.

Community Cloud

SENLA provides a full scope of services for solutions implementation based on Community Cloud:

Salesforce Communities Implementation, Salesforce Community Cloud consulting, customization and integration;

Third party systems integration (financial and payment systems, social platforms, document management etc.).

Why Choose SENLA's Salesforce Consulting Services?

SENLA is the top Force.com developers according to its Clutch rating. We are also on the list of Top-5 Best Salesforce Consultants, according to Clutch.

We are proven technical experts in Salesforce® consulting, customizing and custom development (APEX, Visualforce®, Salesforce 1®, Lightning).

Our experts are ready to become your Salesforce consulting partners or provide you with other Salesforce services in less than two days.

We have six years of experience in Salesforce development and mature expertise in Salesforce consulting services.

SENLA’s team has a deep understanding of Salesforce CRM, its functionality, and what’s possible in terms of optimizing.

Our company makes use of mature development processes: Coding Guidelines, Security Policies, Continuous Integration Setup.

Business Challenges We Solve

Low Conversion Rate

Data incoherence between company silos

Poor sales productivity

Problems with user adoption of CRM systems

Data security issues

Take Care of Your Business With SENLA

Our Consulting Experts Help Unlock the Following Capabilities of the Platform

Contact Management

Have a database of all your customers’ contacts at your fingertips, store all key communication in one place. Know your customers better, improve their experience with the help of social data and your customers’ social content.

Sales Forecasting

Adjust your behavior and business decisions to get more customers and profit, based on precise forecasts. Set ambitious goals, achieve them and beat the competition across your industry.

Sales Automation

Automate and optimize the sales process with the power of Artificial Intelligence. Use customer data to make quick and smart business decisions.

Lead Management

Track all significant data and get insights about your company leads. Turn your business into a machine for converting a huge number of leads using the Salesforce CRM potential.

Performance Management

Monitor performance, communicate with managers and employees, track goals as clearly and easily as possible. Give your managers an app that will deliver more regular feedback to employees. The Salesforce Wave Apps tool can help you develop analytic and communication apps designed for the needs of your business.

Marketing Automation

Adjust your marketing pipeline so that it brings you the largest possible quantity of qualified leads. Embrace the potential of all available marketing means, contact your best leads and nurture them with the help of Salesforce CRM and SENLA’s consulting specialists.

Opportunity Management

Get insights on customer activities, receive detailed information on your competitors, use this data to generate more income. Our Salesforce consulting experts will also guide you through all business and sales management processes.

Reporting

Get more useful insights and data with detailed customization of your CRM system. Integrate your CRM with 3rd party software to get even more data and useful information.